By Prince Ahenkorah
The Driver and Vehicle Licensing Authority (DVLA) is set to introduce a cashless payment system as part of reforms aimed at improving efficiency and reducing delays in its service delivery.
The Chief Executive Officer of the DVLA, Julius Neequaye Kotey, disclosed this during an interview on Accra FM, where he highlighted ongoing measures to modernise the operations of the Authority.
According to him, the move to go cashless forms part of broader reforms designed to make transactions at DVLA offices more convenient and transparent for clients.
Mr. Kotey also revealed that every DVLA office will be equipped with an electronic library (E-Library) to provide road safety education and other relevant information to clients who visit the offices.
He explained that the initiative is aimed at ensuring that drivers and prospective drivers have access to safety information as part of efforts to improve road discipline in the country.
The DVLA CEO further disclosed that the Authority is developing a policy that will allow driving licences to be recalled for motorists who repeatedly violate traffic regulations.
He said under the proposed policy, drivers who run traffic lights up to 20 times could have their licences withdrawn and be required to return to driving schools for refresher training before regaining their licences.
Mr. Kotey also indicated that all regional offices of the DVLA are currently operating extended hours, with services beginning at 6:00am and ending at 10:00pm to provide greater access to the public.
Touching on the newly introduced DVLA number plates, he stated that the design process was carried out internally without the involvement of external consultants.
“The new plate is without consultants. All are in-house techniques,” he said, emphasising the Authority’s reliance on its internal expertise.
The reforms, according to the DVLA, are part of efforts to enhance service delivery, improve road safety, and create a more efficient licensing system for motorists across the country.