The Ghana Revenue Authority (GRA) has taken note of social media posts on a traveler alleging extortion and unfair treatment resulting in payment of an amount of GH¢12,690.63 as import duty for eighteen (18) mobile phones and other accessories at the Kotoka International Airport (KIA).
The GRA extends its empathy to the traveler regarding his reported unpleasant experience and warmly welcomes him back to Ghana.
However, the Authority wishes to clarify that the information currently circulating on social media regarding this incident is inaccurate.
Details of the incident
On December 5, 2025, the traveler arrived at KIA carrying dutiable goods which were not declared upon arrival. These goods comprised eighteen (18) mobile phones and various accessories, all of which exceeded the allowable personal concession outlined in the Exemptions Act 2022, (Act 1083).
As per standard procedure, the traveler was issued a Bill of Entry (BOE No. 41225803295) and was required to pay duties on the dutiable items.
Duty payment was duly processed through the Customs platform (ICUMS), and an official receipt was issued to the traveler.
Contrary to the allegations on social media, Customs officers did not extort any money from the traveler. Furthermore, the traveler was neither detained nor were his goods confiscated.
Officers of the Customs Division at KIA acted professionally and within the law and the process applied is standard and applicable to all travelers who travel with goods in commercial quantities.
We would like to use this opportunity to encourage travelers using KIA and all other ports of entry to declare and pay duty voluntarily if they carry items in commercial quantities.
Travellers who have queries are also advised to contact Customs on arrival at the Airport.
We are all encouraged to know our taxes, pay our taxes and help build Ghana.
GRA remains committed to providing transparent, fair and efficient service to all travelers at all ports of entry.